General Terms and Conditions of Teamio Event GmbH

§ 1 Scope of application

1.1 In principle, these General Terms and Conditions (GTC) apply to all services between the customer and Teamio Event GmbH.

1.2 Conflicting terms and conditions of the customer are only effective if they are expressly recognized by Teamio Event GmbH in writing.

1.3 The General Terms and Conditions of Teamio Event GmbH apply to both consumers and entrepreneurs, unless a differentiation is made in the respective clause.

1.4 Should individual provisions of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions and the contracts concluded on the basis thereof. The invalid provision shall be replaced by a valid provision that comes as close as possible to the meaning and purpose of the invalid provision.

§ 2 Placing of order and conclusion of contract

2.1 The basis for the conclusion of the contract is the respective written offer of Teamio Event GmbH, in which the services and the costs incurred are set out. Teamio Event GmbH's offers are subject to change and non-binding and constitute an invitation to the customer to commission Teamio Event GmbH to provide services.

2.2 By commissioning the performance of the selected service, the customer submits a binding offer to conclude a contract. The contract between the customer and Teamio Event GmbH is concluded by Teamio Event GmbH's written declaration of acceptance. The same applies to supplements, amendments or ancillary agreements.

§ 3 Performance obligation

3.1 The scope of the contractual services is set out in the written order confirmation. Collateral agreements or amendments that change the scope of the contractual service must be made in writing.

3.2 Brochure information has no binding contractual effect.

3.3 Teamio Event GmbH shall inform the customer immediately of any changes or deviations in individual services from the agreed content of the contract that become necessary after conclusion of the contract. Insofar as the agreed content of the contract is not or only insignificantly affected by the changes, the customer shall not be entitled to terminate the contract due to these deviations. Teamio Event GmbH is entitled, in consultation with the customer, to change parts of the event schedule in deviation from the service description.

§ 4 Prices and terms of payment

4.1 Payments shall be made by bank transfer to the account of

Teamio Event GmbH
GLS Gemeinschaftsbank eG
BIC: GENODEM1GLS
IBAN: DE02 4306 0967 4112 7905 00

If an invoice is not paid within the payment period requested with the invoice, the customer is in default.

4.2 A down payment of 50% of the contractually agreed service price plus statutory VAT shall be due immediately upon conclusion of the contract. The customer shall receive a corresponding down payment invoice. The down payment shall be offset against the contractually agreed total price.

The remaining amount of the agreed total costs will be invoiced after the event and must be paid in full on the payment date shown on the invoice or agreed. If no payment date is specified, payment shall be due no later than 14 days after receipt of the invoice by the customer.

4.3 All prices quoted are subject to the applicable statutory value added tax and are due immediately upon invoicing in the amount applicable at the time of conclusion of the contract in accordance with the order. In the event of late payment, default interest of 5 percentage points above the base interest rate shall be deemed agreed.

4.4 If the customer is in default of payment, Teamio Event GmbH has the right to refuse performance.

§ 5 Obligations of the customer

5.1 The customer must provide Teamio Event GmbH with all information necessary for the execution of the order without delay. Teamio Event GmbH shall not be liable for delays resulting from a lack of cooperation on the part of the customer.

§ 6 Termination and amendments

6.1 The customer may withdraw from the contract at any time. However, the premature termination of the contractual relationship shall oblige the customer to pay the agreed total price for advance services already rendered (e.g. conception and logistics costs, rents, expenses of various kinds, etc.), according to the following scale:

- up to 60 days before the event = 20 % of the agreed total price
- up to 30 days before the event = 60 % of the agreed total price
- up to 14 days before the event = 80 % of the agreed total price

In the event of a later cancellation, the price for the provision of the entire service - in accordance with the order confirmation - will be charged.

6.2 Teamio Event GmbH must be notified in writing, by e-mail or by fax of any changes to the number of participants, the time or the meeting point.

Any increase in the number of participants after conclusion of the contract must be notified to Teamio Event GmbH and requires its consent. In the event of an increase in the number of participants, the agreed price shall be invoiced in accordance with the actual number of participants.
A reduction in the number of participants is possible with the consent of Teamio Event GmbH up to 10 days before the event. Up to 4 days before the start of the event, the customer may reduce the registered number of participants by up to 10% with effect on the invoice.

6.3 Teamio Event GmbH is entitled to make changes to the program if it is not possible to provide individual services due to the change in the number of participants.

6.4 Special weather conditions are not a reason for canceling an event, provided that Teamio Event GmbH can guarantee that the event can be held safely.

§ 7 Warranty and compensation

7.11 Teamio Event GmbH undertakes to prepare and organize the event conscientiously and to carefully select and monitor the service providers.

7.2 The customer must assert and substantiate complaints, claims and impairments in writing without delay [within three working days of performance by Teamio Event GmbH]. In the event of justified and timely complaints, the customer shall be entitled to compensation. The customer acknowledges that a claim for damages against Teamio Event GmbH is limited to the amount of the agreed remuneration.
The customer reserves the right to provide evidence of lower damages.

7.3 Claims for damages by the customer, in particular due to impossibility of performance, positive breach of contract, culpa in contrahendo, defective or incomplete performance or tortious acts, are excluded unless the claims for damages are based on intent or gross negligence on the part of Teamio Event GmbH.

§ 8 Liability

8.1 Teamio Event GmbH shall be liable in accordance with the statutory provisions.

8.2 Teamio Event GmbH shall only be liable for damages other than those resulting from injury to life, limb and health if it or its vicarious agents are guilty of intentional or grossly negligent conduct or culpable breach of a material contractual obligation. Any further liability for damages is excluded.

8.3 In the event of a slightly negligent breach of material contractual obligations, Teamio Event GmbH's liability shall be limited to the amount of foreseeable damage typical for the contract, which as a rule shall not exceed the amount of the remuneration. The customer reserves the right to provide evidence of lower damages.

8.4 Material contractual obligations are all obligations that are necessary and appropriate for the proper performance of the contract.

§ 9 Data protection

9.1 The customer is aware and agrees that the personal data required for processing the contractual relationship will be stored by Teamio Event GmbH on data carriers and, if necessary, passed on to affiliated companies as part of order processing. The customer expressly consents to the collection, processing and use of his/her personal data.

9.1 The customer has the right to revoke their consent at any time with effect for the future. In this case, Teamio Event GmbH is obliged to delete the customer's personal data immediately.

§ 10 Applicable law and place of jurisdiction

10.1 The business relationship between Teamio Event GmbH and the customer is subject to the law of the Federal Republic of Germany.

10.2 The agreed place of jurisdiction is Essen.

Status: Essen, January 2020